Articles on: Selling FAQ's

What are the flat penalty fees by region?

Here's a breakdown of the flat penalty fees by region. Note that these fees are in addition to a percentage of the sale value (3-5%), and the total penalty is capped at 100 SGD.


These fees will be billed from your payment card or deducted from your NS Pay Balance. Novelship reserves the right to suspend or ban any account failing to adhere to our terms and conditions.


Country

Seller Flake Sale Cancellation

QCLC Failure

Singapore

10 SGD

21 SGD

Malaysia

35 MYR

60 MYR

Hong Kong

60 HKD

170 HKD

Taiwan

250 TWD

510 TWD

Other Regions

10 USD

105 USD

Updated on: 10/04/2026