What are the flat penalty fees by region?
Here's a breakdown of the flat penalty fees by region. Note that these fees are in addition to a percentage of the sale value (3-5%), and the total penalty is capped at 100 SGD.
These fees will be billed from your payment card or deducted from your NS Pay Balance. Novelship reserves the right to suspend or ban any account failing to adhere to our terms and conditions.
Country | Seller Flake Sale Cancellation | QCLC Failure |
|---|---|---|
Singapore | 10 SGD | 21 SGD |
Malaysia | 35 MYR | 60 MYR |
Hong Kong | 60 HKD | 170 HKD |
Taiwan | 250 TWD | 510 TWD |
Other Regions | 10 USD | 105 USD |
Updated on: 10/04/2026