Articles on: Account & Payments FAQ

How can I contact the Novelship Support Team?

There are three convenient ways to reach us:

Use the Live Chat widget at the bottom right of our website for guided help
Submit a detailed request through our official "Contact Us"
Email us directly at customerservice@novelship.com

Please include your order number and any relevant photos to help us assist you faster when contacting us!

Updated on: 10/04/2026