Can I cancel my order?
You can request a cancellation as long as your order hasn't reached the ‘Authenticating’ or ‘Delivering’ stage. Once verification begins or the item is with a courier, the sale is final. Note that cancellations incur processing, local delivery, and re-inventory fees to cover the logistics and administrative work already in motion. Contact Support immediately to check your eligibility.
Cancellation fees cover the actual costs triggered the moment you order. These include:
- Seller Protection for removing the item from the market
- Authentication Labor for the multi-point inspection process
- Logistics & Handling for shipping coordination.
Updated on: 10/04/2026