> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.novelship.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 商品何時會退還給我？

若商品未通過驗證，或訂單在您寄出後被取消，我們將於相關費用結清後，把商品退回您登記的地址。商品寄出時，您也會收到物流追蹤資訊。