> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.novelship.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 我的退款金額會是多少？

如果是因為 Novelship 的疏失，您將獲得全額退款，包含原始的運費；對於取消訂單或改變心意的退貨，我們會從總額中扣除處理費、配送費和重新上架費，以支付相關物流成本。具體退款金額會在退貨處理過程中，同步透過電子郵件提供給您確認。