Isaac
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Articles
Recent activity by Isaac-
Custom Duties & Tax
The buyer is responsible for all customs duties, taxes, and other fees applicable to the order upon delivery. The delivery fee only covers the delivery from the processing center to the buyer's add...
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Multi-Currency Support
Novelship accepts USD, SGD, AUD, HKD, and MYR for all platform transactions including offers, lists, buy now, and sell now. This ensures our users from around the world are capable of paying in the...
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Seller Fees & Rewards
Seller Fees: The platform fees range from a maximum of 9.0% per sale for new sellers, and will gradually reduce to a minimum of 6.6% per sale for repeat sellers. This system ensures frequent seller...
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Refund Policy
A refund may only happen under the circumstances listed below: If the seller fails to ship out the product within 2 working days, we will try everything in our power to ensure the seller ships th...
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Chinese New Year Campaign
PROMOTION From the 9-26 January, Novelship will be running our CNY 2023 campaign. FREE DELIVERY with min spend $200, Sitewide Use Code: CNY2023 Terms and Conditions: Code is only valid to New Use...
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Delivery Fees
We partner with the most reliable shipping services in the world to provide you with a reliable and efficient delivery service. If you are based in Singapore: The cost of delivery is between SGD 7...
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Shipping Guide: Indonesia
Before shipping out the sale, we require you to double-box the product. Do print out the Order Invoice and place it in the sneaker box before packing the product. Once that is done, you can then pa...
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Shipping Guide: Malaysia
Before shipping out the sale, we require you to double-box the product. Do print out the Seller Paper and place it in the sneaker box before packing the product. Once that is done, you can then pas...
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Novelship Storage
Looking to save some space at home? Want to reduce your delivery fee to 0? We've got you covered with Novelship Storage. Simply select Storage as your delivery option at checkout and we’ll secure y...
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Order tracking
Shipping and Delivery duration vary depending on how prompt the seller ships the order out to Novelship to be authenticated. Most Novelship orders are completed within 5 - 9 working days. The major...