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Activity overview

Latest activity by Isaac
  • Isaac created an article,

    Chinese New Year Campaign

    PROMOTION From the 9-26 January, Novelship will be running our CNY 2023 campaign.  FREE DELIVERY with min spend $200, Sitewide Use Code: CNY2023 Terms and Conditions: Code is only valid to New Use...

  • Isaac created an article,

    Custom Duties & Tax

    The buyer is responsible for all customs duties, taxes, and other fees applicable to the order upon delivery. The delivery fee only covers the delivery from the processing center to the buyer's add...

  • Isaac created an article,

    Delivery Fees

    We partner with the most reliable shipping services in the world to provide you with a reliable and efficient delivery service.  If you are based in Singapore: The cost of delivery is between SGD 7...

  • Isaac created an article,

    Loyalty Programme

    The Novelship Loyalty Programme is our way of rewarding our loyal users by providing them a way to earn points that can be redeemed directly for discounts codes in the Novelship Rewards Page. How L...

  • Isaac created an article,

    Cancellation of Purchase

    Once an offer is accepted or a purchase is made, a transaction will be created and once a transaction is created, we do not allow any cancellations, exchanges, swapbacks and refunds (you may check ...

  • Isaac created an article,

    Refund Policy

    A refund may only happen under the circumstances listed below: If the seller fails to ship out the product within 2 working days, we will try everything in our power to ensure the seller ships th...

  • Isaac created an article,

    Order tracking

    Shipping and Delivery duration vary depending on how prompt the seller ships the order out to Novelship to be authenticated. Most Novelship orders are completed within 5 - 9 working days. The major...

  • Isaac created an article,

    Payment Methods

    Novelship accepts multiple payment methods. Refer to the list of payment methods below: Payment Method in Singapore AliPay (Mobile Wallet) Grab Pay (Mobile Wallet) Grab Pay (Pay Later) Atome Pace ...

  • Isaac created an article,

    Novelship Storage

    Looking to save some space at home? Want to reduce your delivery fee to 0? We've got you covered with Novelship Storage. Simply select Storage as your delivery option at checkout and we’ll secure y...

  • Isaac created an article,

    Buyer's Guide to Novelship (Make Offer)

    To make an Offer, simply follow the 8 steps below.   Step 1. Search for the product you want to make an offer for in the search box as indicated by the red box. Type in the name of your desired pr...