All products bought and sold on Novelship have to be 100% authentic and brand-new. Novelship defines sneakers and streetwear as brand new if it is "Deadstock" and in unworn condition.
All "Deadstock" products - especially sneakers - should include the original box, which may have encountered minimal damage from shipping, discoloration from storage, and/or any normal wear and tear due to time and age.
Be aware sneakers and other products prone to oxidation can include signs of aging when it comes to older pairs, including slight yellowing, and should be worn at your own risk. Sneakers that are over 5 years old, when purchased and worn, may experience structural weakness and a lack of durability.
We require any original accessories that may have been included by the manufacturer (e.g. extra shoelaces, booklets, etc.). However, some sneakers also may or may not include additional accessories (such as laces) depending on the retailer.
We do NOT require any shopping bag that may or may not have been included during the original sale. In addition, we strongly encourage every seller to include the original in-store tags and transparent plastic sleeve (if available), but these are NOT required as their availability varies depending on whether the purchase was made online or in-store.
Finally, as with products sold at retail stores, some products are deemed "Deadstock" and will pass through our inspection despite having minor stitching or other manufacturing flaws, which are uncontrollable.
We do not currently support used/pre-loved products, but this may be something we offer in the future.