Charged while adding a payment method

To ensure you add a valid payment method to your account, we place a temporary withholding charge of $1 SGD (or currency equivalent) on your payment card. This amount is immediately refunded to you once your payment method has been verified.  The entire process takes less than a minute from start to finish.

We do this to ensure Offers made are from serious buyers, who have sufficient balance to make payment once their Offers are accepted. We also make sure that sellers who are shipping their products have sufficient balance on their payment method to settle outstanding penalties should their products fail our authentication and quality control checks.  

You can check our guide on Adding a Payment Card

Should you have any questions, please drop us an email at support@novelship.com or you may contact us via live chat.