The size of the product I got this time is not the same as the previous one I ordered.
We can’t be certain about the sizes that each brand releases. Thus, you can’t always count on one length in size to feel the same as your first purchase, even second or third.
Both products are Adidas Yeezy Slides 'Resin' 2021(SKU: GZ5551). On the left is the restock product and on the right is the old release product. Restocked product fits smaller than the old release.
On the left is Adidas Yeezy Boost 350 V2 'Cream White / Triple White' SKU: CP9366. This product is an old release (United States: 29th of April 2017 and Singapore: 25th of January 2021). On the right is ADIDAS YEEZY BOOST 350 V2 'DAZZLING BLUE' SKU: GY7164. This is a newly released product (United States: 26th of February 2022). They are on the same lineup but the Adidas Yeezy Boost 350 V2 'Cream White / Triple White' SKU: CP9366 is one size bigger than ADIDAS YEEZY BOOST 350 V2 'DAZZLING BLUE' SKU: GY7164.
Below are the reasons:
- Most brands have a few different shoes previously designed based on their distinct goal in mind.
- Materials used, play a big role in terms of the size and shoe fit.
- Brands develop their own sizing for the shoes they produce and it varies per release. They come in various shapes and sizes, and they’re a big part of what makes each shoe manufacturer unique.
That helps explain why not all shoes fit the same within a brand’s lineup. We strongly recommend that you do your own research first before you make a purchase.
The feel of the product is off, is this normal?
It seems like your worry stems from the fact that the "feel" of the product is off. This is not uncommon. There are multiple factories all over the world for major shoemakers such as Adidas and Nike. It is therefore understandable that there will be differences in terms of quality control between the different factories. Even within the same release, the feel of the product can be different as the materials may not have come from the same batch. This may then affect the texture and/or firmness in the context.
My Yeezy Slide comes with a “Rough Finish” instead of the usual “Smooth Finish”
If you are concerned about the "rough finish" instead of the “smooth usual finish”, please note that the latest restock comes with a Rough Finish. The texture of Slides has changed and will be different from the next release onwards.
The left product shows a rough finish compare to a smooth finish product on the right. But it doesn’t mean that one of them is fake, you may refer to the explanation above.
Additionally, we have listed the common defects for slides:
- box dimension
- print on the box
- label on the box
- finishing color
- wrapping paper
- hang tags
- size print
- size measurements
There’s creasing on my shoe and I think it’s not brand new.
Almost all shoes will crease over time depending on the materials used on the product. Given that it’s going to happen anyway, there’s nothing to panic about if you can see them on the shoes that you purchased. Also, it is possible that someone has tried them on prior, as some shoes may have been bought from retail stores. But it doesn’t mean that the product is not brand new or fake.
The creasing is common for these products and it doesn’t mean that the product has been used.
My shoe has a strong smell, is that normal?
Yes, it is normal. A strong smell is the result of the different chemicals used in manufacturing, such as glue, coatings, dyes, and more. Plus the combination of the materials used. If the product is made from leather, the length of time that the leather is exposed to the chemicals increases the intensity of the strong smell.
Although shoes, caps, and streetwear are typically made with more robust materials, such as firm leather, rubber, cotton, and plastics, they’re vulnerable to similar product defects. Please remember that these have been manufactured in a factory that has resulted in natural flaws due to mass production.
Above are the Stitching defects samples that are common and normal for mass-produced products.
Excess glue, wax, or oil on the shoe.
Most shoe production facilities use adhesives and other chemicals during production. In most cases, when rushing to complete an order, factory workers missed removing excess glue, wax, or oil which is a common variance in mass-produced products.
The photos above are examples of excess glue, wax, and oil.
Asymmetry in shoes - the sole does not line up with the body from a front, rear, or side view.
In line with other soft lines products, asymmetry can be an issue where different components of shoes do not line up as they should. Asymmetry in shoes is often related to issues with the cutting or fitting of the components. Thus, it is considered a manufacturing variance and common for mass-produced products.
The photos above are samples of Asymmetry. Not all mass-produced products are perfectly shaped.
Poor adhesive or materials not secured
This normally happens when there is an insufficient adhesive used when applying the sole to the upper part of the shoe. This is a common manufacturing defect for mass-produced products.
Manufacturers outsource most of their production and they have several factories all over the world. Thus, products are distributed to each country and have different labels..
Example: When the product for sale in China was changed to the product for sale in Southeast Asia, it will be changed to a different label or version.
To check if your product will pass our Quality Check, you may refer to our Product Quality Guide.