I bought a shoe from your platform a month ago but now it’s starting to fall apart.
The famous saying “Buy at your own risk” applies in this scenario.
Please note that wear and tear can happen after 2 hours or 2 days or 2 weeks or 2 months or so. Structural Weakness and Lack of Durability is common for products that have been released a long time ago. Chemical flaws in the materials used to make sneakers cause the shoes to break down over time and tend to crack and crumble. As a buyer, you must understand the risk you are taking when buying a shoe that has been released for quite a number of years. Even the manufacturer, retailers, and market place like Novelship doesn’t have a direct control over this.
You may refer to REQUIRED CONDITION OF ITEMS BOUGHT/SOLD ON NOVELSHIP