> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.novelship.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where is Novelship Located?

Headquartered in Singapore, Novelship has a global network of authentication centers in Hong Kong, Taiwan, Japan, South Korea, and the US. These regional hubs allow us to personally inspect every product and ensure fast delivery. Please note that our facilities are secure logistics warehouses and are not open to the public for walk-ins or pick-ups. For assistance, our online support team is available via our website: https://novelship.com/support