> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.novelship.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens to my item after a failed sale?

We ship the item back once **return shipping and penalties** are settled. You have **30 days** to pay. Unclaimed items after 30 days may be disposed of.