> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.novelship.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How does the Novelship authentication process work?

Every item undergoes a two-step verification—physical and digital—at our regional hubs. First, specialists conduct a multi-point physical check of the box, labels, stitching, and materials against factory standards. Second, we apply digital authentication, cross-comparing high-resolution data points against our internal database. Once verified, we attach the Novelship Authentication Tag and ship it to you, eliminating guesswork and ensuring total confidence.