> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.novelship.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I exchange my item for a different size?

Yes, you can exchange your purchase for a different size to get the best fit. You have 30 days from the delivery date to request a size exchange by contacting our Customer Service. You are responsible for any price difference, a re-inventory fee, and all shipping costs (return and re-shipment) for exchange process. To qualify, your item must remain in "Deadstock" condition: unworn, in original packaging, and with the Novelship Authenticity Tag still attached.  The item must be shipped back at your own expense. Once you ship the item back, our specialists will re-authenticate it to ensure quality standards before we send out your new size/product. 
